Redeeming Conflict 12 Habits for Christian LeadersMarch 11, 2016 By Collegeville Institute Ann M. Garrido Foreword by Sheila Heen Ave Maria Press, 2016 Visit this title on the publisher’s website » It seems counterintuitive: conflict can be a blessing. But Catholic theologian and conflict mediator Ann M. Garrido identifies conflict as a fruitful exchange that arises from living and working together in the diverse world God created. Garrido, author of the bestselling Redeeming Administration, offers twelve practical habits for responding to conflict, pairs each habit with a spiritual companion from history, and offers questions and prayers for growth. In Redeeming Conflict, Ann Garrido explains that conversion comes through conversation, that there is a difference between “the truth” and “my truth,” and that you should be curious and practice “Pentecost listening”–or empathetic listening–even if you think something is way off base. Garrido will help Christian leaders discover how to speak directly with colleagues about tensions and about how to know themselves well enough to keep from becoming defensive in the face of negative feedback. She uses saintly examples to illustrate her points, calling upon stories of St. Francis and a Muslim sultan, Leo the Great, Archbishop Oscar Romero, and Our Lady, Undoer of Knots. Garrido also offers sample exercises and tools to work through conflict within an organization and provides self-assessment questions and a prayer at the end of each chapter to help apply it to your personal and professional life. A small group discussion guide and a parish resource guide, which features homily and bulletin aids are available as a free downloads for the book. Like this post? Subscribe to have new posts sent to you by email the same day they are posted.